Image Slider Is Not Sliding Images on TV display?

WynterH
WynterH Member Posts: 1
edited November 16 in Ask a Question

Hello,

I'm having an issue getting my background images to slide through on mobile view in regards to playing the images on a TV. These are just basic images, and I had to adjust the spacing on mobile to be able to fit on the tv clearly, but after I changed the spacing, the images no longer slide when they are displayed on the tv through the web browser. They slide on the preview and on my mobile phone when viewing the website, but not on the tv browser. Does anyone have any idea what it could be?

Answers

  • Aj_Cre8
    Aj_Cre8 Member Posts: 564 MVP

    That is a new one for me. Not 100% sure which browser you are using on your TV, but it may have something to do with what is and isn't allowed on that browser. I would get all the browser info (version, release date etc..) and reach out to support. It may be something where that widget isn't supported on the TV browser.

  • visioncraft
    visioncraft Member Posts: 140 Learner

    Hi there, @WynterH! Welcome to the Community!

    I'm a bit confused: I'm not 100% clear on how you are viewing your webpage on your television. It seems there are 2 options:

    1. You could be viewing the webpage on your MOBILE device — eg., phone or tablet — and then you are 'chromecasting/airplaying/mirroring' your mobile display on your television. If that is the case, then this is indeed odd, and it might have something to do with the fact that some mobile devices will sometimes change the display resolution automatically if they detect that their image is being 'cast' or 'mirrored' to a larger device. If that is your situation, let us know the details of the device and browser you're using (eg., 'Safari on an iPhone 13'), as well as how you're 'casting/mirroring' the image on the TV, and what the TV resolution is.
    2. You could have a smart TV, with a browser built-in, and could be accessing your webpage directly from the TV itself - no other device involved. If that is the case, give us the TV resolution and browser type and version.

    As pointed out by @Aj_Cre8, it's likely that the issue is the browser being used. But other issues, such as dynamically changing the viewport resolution and size, could also be triggering issues. We may be able to help more if you describe your setup in a little more detail, and give us some info on the browser, mobile device and TV.

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