Scheduled eCommerce Maintenance
Hi Duda Community! I'm Kia, the Technical Writer Lead here at Duda. Wanted to give a quick update about some scheduled maintenance coming up.
There will be scheduled maintenance of the eCommerce platform March 28-29 during off-peak hours.
APAC region March 28 at 11:00 PM (AEDT)
EMEA March 29 at 6:00 AM (CET)
US region March 29 at 3:00 AM (EST).
During that time, the Store Front, Control Panel, and APIs will be unavailable.
Maintenance is expected to last no longer than 1 hour.
We apologize for the inconvenience.
Please contact us if you have any questions or concerns.
Thanks for the Heads Up.
Will this effects anyone's live sites??0
Did this maintenance happen to do anything around the orders section? One of our clients just messaged us making us aware that they had 2 orders from their website come through on the 29th that were old and had been placed in November and already fulfilled?0
@Alastair_Manning the maintenance did not have anything to do with orders. It was surrounding an OS upgrade at the database service. If you think you might have a different issue, I suggest you reach out to our Support Team through support.duda.co.0
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