Instagram for Gallery

Linda

Client is reporting that images are not loading. Anyone having this issue?

courtneyquaresimo

Mine are pulling through okay. Did they try disconnecting and reconnecting again?

Linda

Do you have the Visible Rows set to All?

courtneyquaresimo

https://community.duda.co/discussion/comment/1102#Comment_1102

I have mine set to 1 row but I just checked All and it still works

Linda

So, client's issue must be either connection speed or their device? Would you say?

community_manager

https://community.duda.co/discussion/comment/1106#Comment_1106

If you're not having issues on another device, it could very well be a local issue.

courtneyquaresimo

https://community.duda.co/discussion/comment/1106#Comment_1106

Do you know what device they are having an issue with?

Linda

From the client:

iPhone - Both Internet Explorer & Chrome - Gallery is empty

Desktop PC - Google chrome - Gallery is empty

courtneyquaresimo

https://community.duda.co/discussion/comment/1113#Comment_1113

Did you look in the editor to make sure the Instagram is still connected?

Linda

Thank you. Yes, I did. I changed the setting to show only 8 rows instead of All and it seems to have resolved. Seems to me, though, that ALL should work!

courtneyquaresimo

https://community.duda.co/discussion/comment/1115#Comment_1115

Glad it works!