Duda Support: What You Can Expect During the Holiday Season

Sheyla
Sheyla Member, Administrator Posts: 221 mod
edited December 2021 in Announcements

Hello!

We hope you’re gearing up for an amazing Holiday season. Before you go, please note that Support will be limited in the US, Brazil, and APAC Support offices in observance of the Christmas Holiday on December 23rd (Thursday) and 24th (Friday) as well as for New Year’s Eve on December 31st (Friday).

During this time, phone support and live chat will not be available and response times may be delayed. We will do our best to review and respond back to urgent requests as quickly as possible.

Your friendly neighborhood community manager (👋) will be out of office from December 21st to December 26th.

Additionally, we will be undergoing scheduled platform maintenance December 26th, 2021 from 1am PST to 6am PST. During this period the Duda Editor may be inaccessible. Live sites will remain live and will not be impacted. If you have any questions, please visit status.duda.co or reach out to Support.

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Comments

  • Shane_Hodge
    Shane_Hodge Member Posts: 68 MVP

    Support like us all has had a long hard year and they have done a sensational job, they deserve a good rest hugs to them all.

  • Thomas_Connery
    Thomas_Connery Member Posts: 31 MVP

    Appreciate the update @Sheyla. I hope you and the entire Duda team have a wonderful holiday. Looking forward to what’s ahead for the community!