Attaching Stores to Facebook
The store on our website used to work fine. Now Facebook says we need to upgrade our store. Has anyone else seen this or resolved the issue?
Answers
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This is a really great question..
Can you explain in more detail as to what exactly is happening? Have you reached out to Duda Support or Facebook Support?
There were some issues with this back early in 2021 I believe.
Try checking out this Article and see if it fits your issues
https://support.duda.co/hc/en-us/articles/1500002903921-Reconnect-Facebook-to-Store
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I will have to reach out to support - we did reconnect and Facebook no longer recognizes that we have a store.
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https://community.duda.co/discussion/comment/288#Comment_288Thanks for the update, @Ellen_McDowell!
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Still waiting to find an answer. The store seems to work better on the Facebook app than on a desktop as far as being able to tag products.
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