Why does click to call button quit working on a computer

thedge Member Posts: 4
edited August 2023 in Ask a Question

I have tested the click-to-call on my MacBook before and it worked fine. Then I went back later and the button just doesn't work at all. It works fine on a phone no matter how many times I click it.

Why does this happen?


  • Aj_Cre8
    Aj_Cre8 Member Posts: 677 MVP

    Does your computer have a Phone Calling App??? The button wont trigger a calling app if there is not one on the computer.

  • thedge
    thedge Member Posts: 4

    Yes, it does. It works for some of the click to call texts and buttons but for some reason it quit working on the page for others.

  • jamjarrett
    jamjarrett Member Posts: 6

    "Click to call" as a basic function is essentially a hack on desktop class computers. With enough work you can get it to work but what steps the user will need to go through will be completely dependent on how the user has implemented "phone service" on their computer.

    I've always treated "click to call" as a mobile only feature.