Security question

Ewell_Smith7
Ewell_Smith7 Member Posts: 11
edited August 2023 in Ask a Question

I went live with my with my www.CloseTheDeal.com site last night ...a friend of mine opened it on his phone and got the first image below...I opened it on my computer not typing in the www and I got the 2nd image below...I've got the lock next to the domain with the SSL...am I missing something obvious so this doesn't happen? Thanks ewell

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Answers

  • Iman
    Iman Member Posts: 4

    I think this is something related for the DNS records, make sure you are using the correct records from Duda, also when you publish the site and if you are using the default domain make sure you add the subdomain for the url “www.”

    However if this continues I would recommend to reach out for the support team and they can help you to resolve this