Paypal Standard Checkout - Stuck on loading screen by "credit or debit card" button

Options
ThiagoPavani
ThiagoPavani Member Posts: 2
in Ask a Question

Hi there!

Last month I've migrated my e-commerce and now we are facing an issue since I enabled in Standad Checkout the "credit or debi card" option to our customers. The current platform is Duda Sites, and we use third party e-commerce.

 The error occurs specifically with this button, after the user submits the form and the loading screen appears and never backs to the cart.

 

Our site and Paypal account are situated in Brazil.

Anyone are facing this issue aswell?

Tagged:

Best Answer

  • Thomas_Connery
    Thomas_Connery Member Posts: 226 MVP
    Answer ✓
    Options

    I would open a support case for this if you haven't done so already. It's a very specific use case.

Answers

  • ScottyStrehlow
    ScottyStrehlow Member Posts: 308 Duda Staff
    Options

    Hi @ThiagoPavani - did you find a solution here with our Support team?

  • ThiagoPavani
    ThiagoPavani Member Posts: 2
    Options

    Unfortunatelly not.

    But I could detect that this issue is not related with the e-commerce.

    When we share payment link outside e-commerce, it happens the same error.

Categories