how do i get notified of any orders made via native commerce?

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jmaonline
jmaonline Member Posts: 1

Seems only customers who have ordered get the confirmation email. Is it possible to also get notified as the store admin owner?

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Best Answer

  • ScottyStrehlow
    ScottyStrehlow Member Posts: 354 Duda Staff
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    Hi, @jmaonline!

    I have followed up with my team to make sure this issue was resolved. I want to confirm that this feature was unavailable for a short period, but is now activated and available to use!

    Now, clients can simply go to Store Business Info in the store management page and activate this feature.

Answers

  • Thomas_Connery
    Thomas_Connery Member Posts: 248 MVP
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    That's interesting. Even with Zapier support added, you can only email the owner? I assume you could somehow add a cc option in Zapier but haven't tried this myself. Maybe this article helps? You may have run into a current native store limitation though.https://support.duda.co/hc/en-us/articles/12644242130967-Zapier-New-Order-Notification-for-Store

  • Aj_Cre8
    Aj_Cre8 Member Posts: 677 MVP
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    If you are using the 3rd party store, you should have an option to download the Store manager mobile app. That should notify you of all orders. Not 100% with the native store, but maybe @ScottyStrehlow can get us some info on this?

  • Thomas_Connery
    Thomas_Connery Member Posts: 248 MVP
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    Great to see this @ScottyStrehlow! We need to ensure that any relevant or related Google Support articles are updated each time something new is added — or an item is fixed.