Product Page Not Showing (504 Gateway Time-out)

Ivan_H
Ivan_H Member Posts: 1
in Discussions

Hi guys,

Just wondering if anyone ever experience with product page could not be load and returning 504 Gateway Time-out?

Store category page works fine but when we select the product it didn't load the product page.

It's been almost a week trying to resolve this issues and I've contacted Duda support but still waiting for their update (escalated to e-commerce team).

Hope anyone can help as we needed to launch the website on August 1st.

Many Thanks.

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Answers

  • Sheyla
    Sheyla Member Posts: 299 Duda Staff

    Hi @Ivan_H

    Glad to hear it's being investigated by our support team. This sounds like it may be something account specific (as we don't currently have any other reports). Hoping for a swift resolution :)

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